{"id":3,"date":"2026-09-24T15:43:23","date_gmt":"2026-09-24T15:43:23","guid":{"rendered":"https:\/\/evolaitech.uk\/?page_id=3"},"modified":"2026-09-30T06:44:32","modified_gmt":"2026-09-30T06:44:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/evolaitech.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17373ac8 e-flex e-con-boxed e-con e-parent\" data-id=\"17373ac8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17d18dff elementor-widget elementor-widget-text-editor\" data-id=\"17d18dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Privacy Policy<\/h3><p><strong>Effective Date:<\/strong> September 30, 2026<\/p><p><strong>Service:<\/strong> Evolai Shield &amp; Network Security Services<\/p><p>At Evolai, we prioritize network security, transparency, and user privacy. This Privacy Policy explains how Evolai processes, uses, retains, and protects information in connection with its VPN, secure DNS filtering, and private search services.<\/p><h3>1. VPN Privacy &amp; No-Traffic-Monitoring Policy<\/h3><p>Our VPN service is designed to provide encrypted network connectivity without monitoring or commercially exploiting users&#8217; online activity.<\/p><p>We do not intentionally:<\/p><ul><li><p>Monitor or record the websites users visit through the VPN.<\/p><\/li><li><p>Store the content of users&#8217; internet communications or transmitted files.<\/p><\/li><li><p>Create browsing profiles based on VPN traffic.<\/p><\/li><li><p>Sell, rent, or monetize VPN traffic data.<\/p><\/li><li><p>Use VPN traffic data for advertising or behavioral profiling.<\/p><\/li><\/ul><p>VPN traffic is routed through encrypted VPN infrastructure, including WireGuard-based connections where applicable.<\/p><p>We do not maintain a permanent browsing history associated with individual subscribers.<\/p><p>Operational system information may exist temporarily as part of normal server operation, security, error handling, or infrastructure management. Such information is not used to monitor users&#8217; browsing activity or for commercial profiling.<\/p><h3>2. DNS Filtering &amp; Query Processing<\/h3><p>Our DNS protection service provides domain-level filtering for advertising, tracking, malware, phishing, and other unwanted or potentially harmful domains.<\/p><p>DNS queries are processed through our DNS filtering infrastructure and may be evaluated against security and filtering rules before being forwarded to configured upstream DNS resolvers.<\/p><p>DNS Query Logs<\/p><p>For the purpose of operating, securing, troubleshooting, and improving the reliability of the DNS protection service, limited DNS query information may be temporarily retained.<\/p><p>DNS diagnostic logs are configured for a maximum retention period of <strong>6 hours<\/strong>, after which they are automatically deleted according to the service&#8217;s configured retention and cleanup mechanisms.<\/p><p>These logs may be used solely for:<\/p><ul><li><p>Technical diagnostics.<\/p><\/li><li><p>Troubleshooting incorrect or unexpected filtering.<\/p><\/li><li><p>Security investigation.<\/p><\/li><li><p>Service reliability and support.<\/p><\/li><\/ul><p>DNS query information is not used for:<\/p><ul><li><p>Advertising.<\/p><\/li><li><p>Behavioral profiling.<\/p><\/li><li><p>Selling or monetizing user data.<\/p><\/li><li><p>Building permanent browsing histories.<\/p><\/li><\/ul><p>We do not retain DNS query logs indefinitely.<\/p><h3>IP Address Handling<\/h3><p>Where technically supported by the DNS filtering configuration, client IP information contained in diagnostic records is anonymized or truncated to reduce the ability to associate individual DNS queries with a specific subscriber.<\/p><p>The exact technical treatment may vary depending on the DNS service configuration and infrastructure in use.<\/p><h3>3. Private Search Service<\/h3><p>Evolai may provide a privacy-oriented search service through its independently operated SearXNG instance.<\/p><p>The private search service acts as a metasearch interface and retrieves search results from configured external search providers.<\/p><p>Evolai does not use the search service to create advertising profiles or sell users&#8217; search activity.<\/p><p>Search requests may necessarily be transmitted to external search providers selected by the SearXNG configuration in order to retrieve search results. Those providers may process requests according to their own privacy policies and terms.<\/p><p>Users should therefore understand that operating a private search interface does not mean that external search providers receive no request information.<\/p><p>Operational server logs, error logs, security logs, and other technical information may be generated as part of normal infrastructure operation. Their retention and configuration are governed by the applicable server configuration and security requirements.<\/p><h3>4. Account &amp; Billing Information<\/h3><p>To provide account management, authentication, service provisioning, customer support, and billing, we process the minimum information reasonably necessary to operate the service.<\/p><p>This may include:<\/p><ul><li><p>An active email address used for authentication, service delivery, account notifications, and support.<\/p><\/li><li><p>Account and subscription information.<\/p><\/li><li><p>Service configuration information required to provision VPN or DNS services.<\/p><\/li><li><p>Transaction and billing status.<\/p><\/li><\/ul><h3>Payment Processing<\/h3><p>Payments may be processed through third-party payment providers such as Stripe, PayPal, or other payment processors made available by Evolai.<\/p><p>Evolai does not intentionally store complete payment card numbers, CVV\/CVC security codes, or complete banking credentials on its own service infrastructure.<\/p><p>Payment processors may independently process payment information according to their own privacy policies and legal obligations.<\/p><h3>5. No Data Commercialization<\/h3><p>Evolai does not sell, rent, trade, or otherwise monetize:<\/p><ul><li><p>VPN traffic data.<\/p><\/li><li><p>DNS query data.<\/p><\/li><li><p>Search activity.<\/p><\/li><li><p>Customer browsing histories.<\/p><\/li><li><p>Subscriber information for advertising purposes.<\/p><\/li><\/ul><p>We do not use our VPN, DNS protection, or private search services to build behavioral advertising profiles.<\/p><p>Our services are not designed to provide advertising networks, data brokers, or analytics companies with customer browsing profiles.<\/p><h3>6. Third-Party Services<\/h3><p>Certain parts of the service may rely on third-party providers, including:<\/p><ul><li><p>Payment processors.<\/p><\/li><li><p>Hosting and infrastructure providers.<\/p><\/li><li><p>Domain and DNS infrastructure providers.<\/p><\/li><li><p>Email delivery providers.<\/p><\/li><li><p>External search providers used by the private search service.<\/p><\/li><li><p>Security and infrastructure services required to operate the platform.<\/p><\/li><\/ul><p>These providers may process limited information necessary to perform their respective functions and remain subject to their own terms and privacy policies.<\/p><p>Evolai does not sell customer information to these providers.<\/p><h3>7. Legal Requests &amp; Disclosure<\/h3><p>Evolai may disclose information where required to comply with a valid and legally binding obligation, court order, or request from a competent authority having jurisdiction.<\/p><p>Because Evolai does not maintain a permanent browsing history of VPN activity and DNS diagnostic information is subject to limited retention, historical traffic information may not be available when a request is received.<\/p><p>However, information that is legitimately retained for account administration, billing, security, or legal compliance may be disclosed where legally required.<\/p><p>Evolai does not create or retain information for the purpose of responding to surveillance requests beyond what is required for legitimate service operation and legal compliance.<\/p><h3>8. Security<\/h3><p>Evolai uses technical and organizational measures intended to protect customer information and network communications.<\/p><p>Depending on the service, these measures may include:<\/p><ul><li><p>Encrypted VPN connections using protocols such as WireGuard.<\/p><\/li><li><p>DNS-over-HTTPS (DoH).<\/p><\/li><li><p>DNS-over-TLS (DoT).<\/p><\/li><li><p>HTTPS\/TLS encryption for web-based services.<\/p><\/li><li><p>Access controls and authentication.<\/p><\/li><li><p>Network-level security controls.<\/p><\/li><li><p>Security filtering and malicious-domain protection.<\/p><\/li><li><p>Automated log retention and deletion mechanisms where configured.<\/p><\/li><\/ul><p>No internet service can guarantee absolute security. We continuously maintain and update the infrastructure according to operational and security requirements.<\/p><h3>9. Data Retention<\/h3><p>Evolai applies retention periods according to the purpose for which information is processed.<\/p><p>In particular:<\/p><ul><li><p><strong>DNS diagnostic logs:<\/strong> maximum configured retention of 6 hours.<\/p><\/li><li><p><strong>VPN browsing activity:<\/strong> no permanent browsing history is intentionally maintained.<\/p><\/li><li><p><strong>Account information:<\/strong> retained for as long as reasonably necessary to provide the service and satisfy applicable administrative, contractual, accounting, or legal requirements.<\/p><\/li><li><p><strong>Billing and transaction records:<\/strong> retained as required by applicable financial, accounting, tax, or legal obligations.<\/p><\/li><li><p><strong>Security and infrastructure logs:<\/strong> may be retained for a period reasonably necessary for security, abuse prevention, troubleshooting, and infrastructure protection.<\/p><\/li><\/ul><p>When information is no longer required for its stated purpose or legal obligations, it is deleted, anonymized, or otherwise appropriately disposed of.<\/p><h3>10. International Processing<\/h3><p>Depending on the infrastructure and third-party services used, information may be processed or stored in jurisdictions outside the user&#8217;s country of residence.<\/p><p>Where applicable, Evolai will apply appropriate safeguards required by applicable data protection laws for international transfers.<\/p><h3>11. Children&#8217;s Privacy<\/h3><p>Our services are not directed specifically toward children. We do not knowingly collect personal information from children in violation of applicable law.<\/p><h3>12. Policy Updates<\/h3><p>We may update this Privacy Policy when necessary to reflect changes to our services, infrastructure, legal requirements, or data-processing practices.<\/p><p>The updated version will be published through the applicable Evolai website or service interface and will include a revised effective date where appropriate.<\/p><p>Continued use of the services after an updated policy becomes effective constitutes use under the updated policy, subject to applicable law.<\/p><h3>13. Contact<\/h3><p>For technical, administrative, privacy, or data-protection questions regarding Evolai services, please contact:<\/p><p><strong>Evolai Support<\/strong><br \/><strong>Email:<\/strong> <a href=\"mailto:support@evolai.com\">support@evolaitech.uk<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date: September 30, 2026 Service: Evolai Shield &amp; Network Security Services At Evolai, we prioritize network security, transparency, and user privacy. This Privacy Policy explains how Evolai processes, uses, retains, and protects information in connection with its VPN, secure DNS filtering, and private search services. 1. VPN Privacy &amp; No-Traffic-Monitoring Policy Our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":6,"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3272,"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/3272"}],"wp:attachment":[{"href":"https:\/\/evolaitech.uk\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}